Shipping policy
At Wisent Parts Center, we aim to deliver your order as quickly and smoothly as possible. Below you will find all the details about our shipping process, including delivery times, costs, and tracking. If you have any questions, feel free to contact us; we are here to help.
1. Where We Ship:
We currently ship to the United States.
2. Handling Time:
Orders are processed within 1–3 working days. If you place an order after 12:00 PM (GMT-05:00) Eastern Standard Time (New York), we will process it on the next business day.
3. Shipping Costs by Weight and Delivery Times
| Shipping Method | Weight Range | Delivery Time | Cost |
|---|---|---|---|
| Economy | 0–10 lb | 5–8 business days | Free |
| Standard | 10–50 lb | 3–4 business days | $25 |
| Standard | 50–100 lb | 3–4 business days | $45 |
| Express | 0–50 lb | 1–2 business days | $55 |
| Express | 50–100 lb | 1–2 business days | $95 |
| LTL Freight (Oversized Items) | 100+ lb | 5–10 business days | $300 |
4. Shipping Carriers:
We use multiple shipping carriers, including USPS, DHL Express, UPS, FedEx to ensure reliable delivery.
5. Tracking Your Order:
Once your order ships, we’ll email you a tracking number along with a link so you can follow your package online.
6. Contact Us:
If you have any questions about your shipping or order, just reach out to us at admin@wisentpartscenter.com. We usually get back to you within 24 business hours. Our support team is available Monday to Friday: 9 AM–5 PM, to help you out.